FAQ's
General Questions
1. Is second-hand jewellery authentic?
Yes! We carefully inspect and verify the authenticity of all our second-hand jewellery to ensure you receive genuine, high-quality pieces.
2. What are the benefits of buying second-hand jewellery?
Buying pre-owned jewelry is cost-effective, environmentally friendly, and allows you to find unique, vintage, or discontinued designs.
3. How do I know the condition of the jewellery?
Every piece is carefully inspected, with detailed descriptions and high-resolution images provided to highlight any signs of wear or imperfections before purchase.
Quality & Materials
4. Are second-hand diamonds and gemstones real?
Yes, Our experts authenticate and evaluate all gemstones and diamonds to ensure quality and authenticity.
5. Can second-hand jewellery be resized or customized?
In most cases, yes. Many rings, bracelets, and necklaces can be resized or customized. Contact us to discuss your options.
Purchasing & Returns
6. Do you offer warranties on second-hand jewellery?
We offer a guarantee of authenticity and quality. Specific warranty details may vary, so please check each product listing or contact us for more information.
7. Can I return or exchange second-hand jewellery?
We have a return policy in place, though conditions may apply. Please review our return policy before purchasing.
Ethical & Environmental Considerations
8. Is second-hand jewellery an ethical choice?
Yes! Buying second-hand jewellery supports sustainability by reducing mining demand and promoting the recycling of precious metals and gemstones.